Privacy and Cookie Policy

This Privacy and Cookie Policy details the type of personal information that we collect from you, how we collect it, why we collect it and how we protect it. It also outlines your rights, as per the General Data Protection Regulation (GDPR) (EU) 2016/679, and explains how you can exercise these. 

Please note that this policy solely covers personal information related to www.metalagencies.com, it does not apply to personal data collected from third party websites associated with our website (e.g. Vimeo). These websites have their own privacy policies which you should refer to. 

About Us

In this policy, the party referred to as “we”, “us” and “our” is Metal Agencies Limited. Metal Agencies Limited is a company registered in England and Wales (company number  02516723) with registered office at 7 Savoy Court, London, United Kingdom, WC2R 0EX

If you wish to contact us regarding our Privacy and Cookie Policy, please email us at sales@metalagencies.com

What information do we collect?

The only information we collect from you via our website is anonymised, obtained automatically when you interact with our website: 

• Your IP address
• The internet browser and device you use to access our website
• The data and time of your visit and how you use our website
• Location data

How do we use your information?

We use your information for the following purposes, as per the lawful bases detailed in the General Data Protection Regulation (GDPR) (EU) 2016/679:

• To maintain, improve and manage our website (legitimate interest)
• To better understand how visitors use our website (legitimate interest)
• To enhance users’ website experience (legitimate interest) 

How long do we keep your information? 

We only keep your personal information for as long as is necessary to fulfil the purpose it was provided for, or because there is a legal or regulatory requirement for us to do so. 

How do we protect your information? 

We have established physical, electronic and procedural safeguards to ensure that your data is treated securely and in accordance with our Privacy and Cookie Policy. However, please note that we cannot guarantee the security of any information transmitted over the internet (the transmission of information via the internet is not completely secure) 

What are your rights? 

In accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679, you have the right to: 

• Obtain access to, and request copies of, the personal information that we hold about you
• Request restrictions to, or cessation of, our processing of your personal information in certain ways (e.g. for direct marketing)
• Withdraw consent at any time, where we are relying on it to process your personal information
• Object to your personal information being processed, where we are relying on our legitimate interests to process it
• Have inaccuracies or incompleteness in personal information rectified
• Request erasure of personal information that we hold about you
• Lodge a complaint with the supervisory authority:
  • ico.org.uk
  • 0303 123 1113
  • Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow SK9 5AF

To exercise one or more of these rights, please email your request(s) to us at sales@metalagencies.com or make your request in writing to FAO DPO, Metal Agencies Limited, Cobb House, 2 Oyster Ln, Byfleet, West Byfleet KT14 7DU

Changes to this Policy

In order to comply with any superseding legislation and changes to our business, we may need to revise this policy in future. Whilst we reserve the right to modify this policy at any time, we will keep an up-to-date copy of our policy on this page (please review frequently for updates).